Effective date: September 9, 2026
Click Smith Pro (“Click Smith Pro,” “we,” “us,” or “our”) operates the website clicksmithpro.com (the “Site”) and provides digital marketing services to locksmith businesses. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Site or our services you agree to this Privacy Policy.
1. Information We Collect
Information you give us. When you fill out a form, request a consultation, call us, email us, or sign up for our services, we collect the information you provide, which may include your name, business name, email address, phone number, mailing address, website URL, and details about your business and marketing goals.
Information collected automatically. When you visit the Site we and our service providers automatically collect certain information from your device, including your IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and the date and time of your visit. We collect this information using cookies, pixels, and similar technologies (see Section 4).
Call and message information. If you call one of our tracking phone numbers, our call-tracking provider may record the call, the number you called from, the date and time, and the marketing source that led to the call. Calls may be recorded for quality and training purposes; you will be notified where required by law. If you text us, we keep the message content and your phone number.
Client account information. If you become a client, we may receive access to your advertising, analytics, search console, business profile, and website accounts so that we can perform the services. We use that access only to deliver the services you engaged us for.
2. How We Use Information
- To respond to your inquiries and provide the services you request.
- To set up, manage, and report on marketing campaigns on your behalf.
- To send you information about our services, including marketing emails and text messages where you have consented.
- To operate, maintain, secure, and improve the Site and our services.
- To measure the performance of our own advertising and understand how visitors use the Site.
- To comply with legal obligations and enforce our agreements.
3. How We Share Information
We do not sell your personal information. We share information only in the following circumstances:
- Service providers that help us run our business, such as website hosting, form processing, email delivery, call tracking and recording, customer relationship management, analytics, and advertising platforms. These providers are permitted to use your information only to provide services to us.
- Advertising and analytics partners such as Google (Google Analytics, Google Ads) and Meta (Facebook and Instagram), which may collect information through cookies and pixels on the Site as described in Section 4.
- Legal requirements. We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Click Smith Pro, our clients, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies, Pixels, and Tracking Technologies
We use cookies and similar technologies to make the Site work, remember your preferences, understand how the Site is used, and measure and improve our advertising. These include:
- Google Analytics to understand Site traffic and usage. Learn more at policies.google.com/privacy. You can opt out with the Google Analytics opt-out browser add-on.
- Google Ads conversion tracking and remarketing. You can manage ad personalization at adssettings.google.com.
- Meta Pixel (Facebook and Instagram) to measure the effectiveness of our ads and to show you relevant ads on Meta platforms. Learn more at facebook.com/privacy/policy. You can adjust your ad preferences in your Facebook settings.
- Call tracking technology that assigns dynamic phone numbers to visitors so we can attribute calls to marketing sources.
Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not work properly. We do not currently respond to browser “Do Not Track” signals.
5. Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages from us, we may send you messages about your inquiry, appointments, and our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. Your consent to receive text messages is not a condition of purchasing any service. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
6. Email Marketing
You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at the address below. We may still send you transactional or service-related emails.
7. Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, to provide services to clients, and to comply with legal, accounting, or reporting requirements. Call recordings are retained according to our call-tracking provider’s retention settings.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To make a request, contact us using the details below. We will verify your identity before responding and will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
10. Children’s Privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes are posted means you accept the updated policy.
13. Contact Us
Click Smith Pro
12066 Mariners Cove Ct
Lancaster, SC 29720
Phone: (210) 201-4272
Email: [email protected]